Support for Windows 95, 98, 98SE and ME
Posted by angelis on May 01 2006 10:50:05
I have had a few people ask why we have stopped offering support for these operating systems.
The problem from our end, is that newer software is written with Windows XP as the primary operating system for it to be used on. Windows XP and Windows 2000 have many common core programming traits, whereas 95, 98, 98SE and ME are of a different core program.
As a business we do not pretend to know all the answers to the problems people have with their computers, but we are able to develop a likely solution based on the operating system and software being used on that computer.
Older operating systems have fewer users, we therefore see the problems less often, and it can take substantially longer to diagnose and fix a problem.
In a nutshell, the issue for our customers is the cost involved to fix the more serious problems can be exorbitant, the issue for us as a business is we need to recoup money for the time we spend on fixing a problem. We believe the best solution for both sides is to encourage people using these operating systems to upgrade to XP, and in all honesty it can often be cheaper to do so than fix a problem in earlier operating systems.