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Special Service Offer
This special is conditional, please read further to understand these conditions.
  • The no fix, no charge policy does not apply to this special. You are paying to have your computer checked for any infections and to have any possible open security risks removed.

    The no fix, no charge policy WILL apply to any quoted work beyond the 30 minutes allocated for the infections scan and security checkup.

  • Some infections can easily be resolved within 30 minutes, others can take longer. After a preliminary assessment we will be able to quote you on the cost to remedy any infections. Labour is charged at $15 per 15 minutes after the intital half hour.

  • Due to the nature of the infections found, we can guarantee your computer will be free of the infection before we leave. If you however reopen the program or email attachment or visit the site or sites that caused the initial infection and are reinfected, we are not liable for the cost of removing the infection again.

    If you dispute this, Windows provides a time stamp of when actions are taken and we will show you when, who and how the reinfection was caused.
If you have any questions or need clarification, you can click here and use our online contact form, or call us on 0402 061 648.